Matching & Search Process

Step 1 - Registration 

As the very first step, we recommend booking a consultation with our team to discuss which childcare options would be best suited for your family. We will also provide you with an extensive written guide to help you decide. 

As a general guideline, the longer a lead time our agency has for the search, the more likely we are to be successful in finding a suitable match for your family. 

As part of your registration, we ask you to supply for your requirements/preferences and basic family details. We also ask for family photos, a photo of theaccommodation & contact details.

You are more than welcome to send us the photos and references separately, via e-mail after you have completed your basic online registration.

Step 2 - Consultation 

This consultation gives us a chance to better understand what you are looking for, to ensure that the role proposed aligns with your preferred childcare option and of course it allows you to ask any further questions from our team. We are always honest and make sure that you are made aware of any known search limitations from the start.

At the end of the consultation call, provided that you are happy to proceed with the search/we have received the required registration details - we can kick start the search. 

Step 3 - Search, Matching

As soon as we have all the required information (as stated above), we will start approaching potential applicants for you. We will consider both your and the candidate preferences and requirements as part of this process. 

You will not be presented the application until the candidate has replied to us to confirm that they are interested. Our introduction service is about quality, not quantity!

Our online portal allows you to access each applicant’s profile including all of the necessary documents, interview notes and details on their childcare experience to date.

We recommend making contact with the candidates cyou like at your earliest convenience as the general turn around of placements is fast. Great applicants are unikely to be available for long.

Step 4 - Interviewing 

We will provide you with an interview guide and sample interview questions.

You can make contact with the chosen candidates directly via e-mail to set up a Whatsapp/Zoom or Teams call - or, if you prefer, we can also help set up calls for you! 

Step 5 - Match!

When you are ready to make an offer, we will provide you with a sample nanny contract, which will allow confirming all the role details in writing. We ask for this document to be returned to us within 3 days of receipt, during which time the applicant will not receive further introductions. 

This document will cover all the details of the offer and will act as an agreement throughout the placement.

Once your contract is signed by both parties - our placement fee will become payable - we will issue a separate invoice for this. All invoices are to be settled within 7 days of receipt.  

Finally, we will also provide you with a handy family guidebook to help prepare for your childcarer arrival and stay. 

We will also send lots of guidance material to your chosen candidate.

Your Information

Your profile is password protected and not on public display online. 

Only team members and relevant candidates will be given access to your details. Your information is safe with us.