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Nicole Kofkin attending IAPA conference
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SMART AU PAIRS



AU PAIR AGENCY APPROVED AND RECOMMENDED BY INDUSTRY EXPERTS

10 YEARS OF EXPERIENCE IN CULTURAL CHILDCARE


We want you to benefit from our expertise and passion for cultural exchange. Your satisfaction with our service and the au pair experience as a whole is our priority and our daily ambition.

SMARTAUPAIRS UK TEAM
 
 

Tuuli Liiskmaa
Family Support & Consultations

Tuuli is our director. She is well known by our returning clients for her friendly and understanding approach and prompt response time!

She has been part of the Smartaupairs team since the early years and supports our host families throughout the au pair placement process – from initial consultation, to post-arrival help and mediation where necessary. She takes great care to listen to our host family needs and requirements and goes to great lengths to ensure the best possible match between the host families and the au pairs.

Over the years, Tuuli has been part of designing a highly effective search & placement process which offers the most convenience to our host families and support for both host families and au pairs at the key moments of the stay.

“Smartaupairs really listen and try their absolute hardest to meet my (not always straight forward) needs. I would use them every time without hesitation. Evelyn, Host Mum”

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Chloe Richardson 
Family Support, Agency Liaison & Consultations 

Chloe is our partner agency liaison manager and host family consultant. Chloe has been part of our team for a number years and has a wealth of knowledge of the programme. She works alongside Tuuli in supporting the search and placement process and is known for her incredible patience and calm approach even when the office gets busy!

Chloe is our main point of contact for our partner agencies abroad. She ensures the highest possible standard in the au pair vetting process is maintained across our wide partner agency network.

I have relied on Smartaupairs for the past eight years; they have continuously provided me with an efficient reliable service. I have found the staff, especially Chloe, really helpful and understanding. There have been a number of instances where we have needed a new au pair quite speedily and once again I have found the speed of re-activation and the forwarding of applicant details outstanding. I frequently share the agency contact details with any friends who are considering an au pair joining their family. Kulvinder, Host Mum

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Sophie Ridgen 
Administrator

Robyn is the newest addition to our team! She helps us with the daily office administration including helping new families with registration process and initial enquiries. She'll be also at hand to help set up interviews with the chosen au pairs.

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Kyle Reid
Au Pair Gapyear Applications & Support,
Finance

Kyle is our au pair gap year co-ordinator. He also manages the day to day finance and billing.

He supports Australian & British au pairs throughout their application process. He has hands-on knowledge about Britain, Europe and Australia through extensive travelling and he’ll be at hand to help with any enquires before and after travel.

My experience so far has been really good, my host parents are very accommodating and make me feel quite at home. As with every job there are ups and downs, but mostly ups, moving to the other side of the world has been exciting, scary, fulfilling and whatever other emotion you could think of. I have met so many amazing people and the decision to come over here and work as an au pair is by far one of the best decisions I've ever made. Lauren, Australian Au Pair

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Gladys & Arlene
Administration & Support

Gladys and Arlene are our office administrators and provide us with the vital help in managing the day to day logistics of supporting the au pair placements.

"It's plain to see that the aim of Smart au Pairs is not shoving candidates through the system, but to ensure all parties have a very rewarding experience" Chiara, Host Mum

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Gianna & Aurelie 
Au Pair Interviews & Pre/Post Arrival Support

Salla provides us with the important au pair support both before and after arrival! She'll assist au pairs with finding friends and selecting a language course, as well as other practicalities at the start of the au pair stay and throughout.

I have to say that I felt welcome and save. The verbal communication helped me a lot and I am really thankful. I would recommend your agency at any time. The communication was amazing and I had the impression that you really care how we are feeling :)  Marlene, German Au Pair

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Smartaupairs Au Pair Event, September 2015

IN 2015 WE CELEBRATE 10 YEARS OF CULTURAL CHILDCARE

Smartaupairs was founded in 2005 by Nicole Kofkin, who recognized that her cultural background can help working parents find alternative solutions for work/life balance.

Nicole has settled in Australia since 2009 whereby she continues to operate our sister company, smartaupairs Australia. Nicole currently also heads the Australian Au Pairs Association CAPAA. Today, Smartaupairs UK is run by Tuuli Liiskmaa, who has been part of the Smartaupairs management team from the early years.

                                OUR CONNECTIONS


Smartaupairs UK is a member of the National Association of Au Pair Agencies in Britain.


Smartaupairs is a member of IAPA. Many of our partner agencies in Europe and Worldwide are also long-standing members of IAPA.

Photo taken at the IAPA au pair of the year award ceremony - Our au pair Irene is the winner!


Smartaupairs is accredited by Best Bear - Best bear helps parents to find the best childcare service providers by vetting and recommending only the best in the industry.

Follow us on Facebook:  https://www.facebook.com/SmartaupairsUK/

SMART AU PAIRS LIMITED
Registered in England No. 5433237

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